We may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated. Even if we cannot guarantee precise match with the representational photo, its feel and theme will match. Substitutions of flowers or containers might happen due to weather, seasonality and market conditions. We always ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.
"Due to the large number of fraudulent orders we have received, we have put a fraud detection system in place.
Sometimes an order may be automatically flagged for fraud and will require a clear photo of your ID
and debit/credit card used to make the purchase. Verification should be sent to firstname.lastname@example.org.
If you are unable to verify your identity within 24 hours of delivery, your order will be canceled. Same-day
delivery orders will require verification within the hour after your purchase. Any questions or concerns should
be resolved via email at email@example.com or at (702)880-0025. "